Database Support

Database Support Services

We at eXtraNet, have a veteran team of Oracle Database Experts with extensive experience on Oracle Database installation configuration and support. Oracle ERP and other Oracle products like SOA, Agile, OTM, Fusion middleware, RAC & Dataguard, migration and disaster recovery are our expertise. We have experience on all versions of Oracle databases on various operating systems.

Our DBA team provides collective intelligence gathered from supporting many client issues. eXtraNet Remote support services are available 24*7*365. Our team of Functional and Technical Consultants are available to support Oracle Apps specific issues and solutions, Patching and cloning are done during “best time” for clients through global support teams.

Core DBA Support

  • Oracle Databases End to End Support
  • Oracle Database Performance Tuning
  • Implementation of Grid Computing
  • Implementation of 10g RAC, 11g RAC
  • Cross Platform Migrations
  • Upgrades from 7.x, 8.x, 8i, 9i etc. to latest versions
  • Implementation of Proven Backup Strategies
  • Disaster Recovery Implementation

24*7 Support

  • End to End Solution in Oracle Apps DBA activities
  • AMC – Annual Maintenance Contract on Ownership Basis
  • On Call Support and resolution using various tools and ticketing system
  • Extended Support Related Consulting and Implementations
  • Upgrade from 11i to R12
  • Cross platform Migration support – One OS to Another OS
  • RAC Solutions with Oracle E-Business Suite

Maintenance Support

Our deep understanding of Oracle Applications methodology gained from many years of consulting experience and our experience in development and implementation projects along with a blend of on-site and offshore development cost structure is making this activity very efficient and cost effective for our customers.

24*7 Support

Our DBA team is available all time round the clock providing the best services 24/7 across the globe. Our cost-effective remote service options range from monthly database reviews to 24/7 support with guaranteed response times.

Remote Database Support

We at Extranet, provides top of the line expertise in remote database administration backed up by over 13 years of experience to manage your business with fewer people at lower cost by providing remote Support.

Our Remote Database Support includes:

  • Database Monitoring
  • Database Backup
  • Database Tuning
  • Database Upgrade
  • Database Maintaince
  • System Administration
remote database support service extranet